One call from you, and nothing is asked of your client. For concierge services, household managers and lifestyle teams: fine leather, designer pieces and quiet work in the home.
High end furniture repair Chicago households ask for usually reaches us through someone else: a concierge, an estate manager or a personal assistant. You remain the point of contact while we carry the job.
You
Take the request
Forward the photos
Tell us where and how to get in
Pick a time that suits the household
Us
Handle the rest
A price in writing up front
Scheduling with the building or staff
The repair itself, done on site
Your client
Sees the result
No new vendor to manage
No calls to return
The furniture simply looks right
Fine leather
Leather That Forgives Nothing
Premium leather shows any clumsy fix. We identify the hide first, then blend tone, texture and gloss until the repair is invisible.
AnilineNo protective coat. It drinks in color, so a repair must not show.Semi-anilineA light topcoat that has to be rebuilt layer by layer.NubuckA brushed nap that marks easily and needs specialist care.Full-grainIts aged character stays; we never sand it off.
Aniline has no coating to wipe clean, so ordinary life leaves a trace. These are the marks we are called about most.
Body oilDye transferWater marksUneven patina
Before and after
The Repair You Cannot Find
BeforeAfter
Antique Chesterfield Arm
Cracked, dry leather on the roll of the arm, refilled and recolored by hand, with the nailheads and the old patina kept.
Restored by our New York team at Leather Restore Pro headquarters; Chicago homes get the same hand. More in the before and after gallery.
The requests you get
We Take Them Off Your Plate
Before a dinnerA stain or a worn seat the week of a party.Opening a second homeLeather dried out or faded after a closed season.Heirlooms and antiquesOld chesterfields and club chairs that need a careful hand.
Discretion by Default
A private home is not a portfolio. We hold ourselves to the standard set by the hotel concierges of Les Clefs d’Or.
One contact from first photo to finished job
Nothing about the home posted or published
Visits timed around household staff and the client's calendar
Work done while the home is empty, if you arrange access
How a request runs
From Two Photos to a Finished Piece
01
Two photos
One of the whole piece and one up close, forwarded by you.
02
Written price
With the repair we recommend for that hide.
03
Access
Arranged with the building, the staff or you.
04
Repair
On site, matched to the color, grain and sheen of the piece.
05
Confirmation
After photos go to you for the client's file.
Free estimate · Chicago
Send a Client Request
Add the address, how we get in and two photos of each piece: one wide, one close.
That is your choice. Unless you say otherwise, every update comes to you and the household never has a new name to remember.
Can you repair designer and European furniture?
Yes. Italian, French and Scandinavian designer pieces are everyday work for us, in aniline, semi-aniline, nubuck and full-grain hides.
Can the work be done while the client is away?
Often that is easiest. If you or the building can let us in, the repair can be finished before the family is back.
Do you work in the suburbs and second homes?
Yes. Chicago and the suburbs, including houses that open for the season.
What does it cost?
We price each piece from your photos and put the figure in writing; nothing starts until you approve it. Send them to office@leatherrestorepro.com or use the form.
Free quote
Pass It to Us
Forward the photos and where the piece is. The price comes back in writing, and the client simply finds it fixed.
BeforeAfter
